Without Beth @ Suspended PPC, we might as well have shut down one of our internal departments completely. All our client Adwords campaigns/accounts had been suspended due to suspicious activity, and we were unable to create any new ones without them being blocked over and over again.
The complexity of the situation meant that we had been banging our heads against our desks trying to negotiate and maneuver around Google policies for close on four months. Then, out of the blue, Beth from Phoenix, Arizona, fell into our laps, answering our online pleas. The immediate reaction from the team was one of uncertainty, suspicion, and distrust.
I, perhaps a little naïve but completely motivated and utterly hopeful, took a chance on Suspended PPC. Not wanting to let the opportunity disappear, I called her back to find out more. After the initial worry about what partnering with Suspended PPC would mean, all my concerns melted away with every additional contact, email, or call.
Beth is friendly, charming, professional, and well-connected. She is proactive, patient, empathetic and well-informed. She is everything you need to have when you’re teetering on the edge of insanity and revenue loss, hitting walls at every turn. I could not have been happier to find a company halfway around the world that was efficient, customer-focused, and providing me with the help I needed.
In any case, although success was not assured, at the end of the month five mark, we got the email: your accounts are unblocked! A Champagne cork may have broken at the speed of sound that evening! It took her less than Two weeks. Today we are currently making the final checkups and preparing solid new processes (jointly with Suspended PPC) to ensure this never happens again.
And I cannot say it enough: Thank you, Suspended PPC, for your help and hard work… your contacts, and your tricks of the trade. You have been super.
Josephine Fredrick,
Senior Manager, Marvil56
Geneva, Switzerland
Beth at Suspended PPC is a miracle worker! My ads account got suspended by google, and I received a message that I was permanently banned from the ads platform. Being completely new to google ads marketing, I had no idea what I might have done and was completely beside myself. I was referred to Beth by a friend who ran a large digital ads agency in California and was assured that if anything could be done, Beth would be the one to do it. Out of complete ignorance, I had created several ad accounts (every time I was working on my google my business page and was served an offer for google ads, I would click on it, in essence opening several different google ads account. Beth was able to quickly identify the issue and help me submit the needed appeals. After having my website rebuilt, I was again suspended and received a message that I was banned from the platform and that I would be sent a refund. Again, I was completely in the dark about what I may have done. I called Beth, and she was again able to help me quickly identify and resolve the issue and submit the needed appeals. I highly recommend having Beth on speed dial to anyone working with digital marketing.
Kim Coyle
Marketing Director, 202 properties